Why was my order undeliverable? - Powered By TalkIslam.com Network eSupport

Customer eSupport Center

20 Jun 2013

Support Center » Knowledgebase » Why was my order undeliverable?

	Why was my order undeliverable?

Solution Shipping carriers may deem a package undeliverable for one of the following reasons:

Incorrect Address. If the address is incorrect or outdated, the package is typically returned to us by the carrier or the unintended recipient. Please double-check your address carefully when placing a new order.

- If an APO or FPO address is entered as an international address, the package will not reach its destination.

- Carrier Does Not Deliver to the Address. The U.S. Postal Service does not deliver to some addresses.

- Address Format. For example, UPS does not deliver to Post Office box. To ensure that such packages are routed through the proper carriers, please enter the box number as "PO BOX" followed by the number. Also, if you're a private mailbox holder (use a local commercial mail receiving agency), do not use "Box" for your mailbox number, instead use # or PMB. This will ensure that your address is not mistaken to be a P.O. Box, and that orders can ship to you via means other than the U.S. Postal Service.

- Other Address Problems. If the order is being shipped to a prison, there may be delivery restrictions associated with the items or shippers. These restrictions are determined by the penitentiary and may vary.

- Failed Delivery Attempts.

- Refused by Recipient.

Article Details

Article ID:

Created On:

29 Jul 2006 05:49 AM