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03 Sep 2015 
Support Center » Knowledgebase
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The knowledgebase is organized into different categories; please select a category that you are interested in. You can also search the entire knowledgebase by entering keywords in the navigation bar beside this text.

 General Q-A (2)

 What happens to undeliverable packages ?
 Occasionally packages are returned to us as undeliverable. When the carrier returns an undeliverable package to us, we issue a full refund (including shipping charges). We are unable to re-ship orders that are returned to us as undeliverable. If you w
 Do you ship to APO/FPO addresses ?
 Yes, we do ship to APO / FPO addresses.
 Where's my stuff?
 Wondering about an order you've already placed ? Visit the order summary in the link provided to you when you placed the order. Our shipment and delivery dates are based on the availability of the items you ordered and the shipping options chosen. If y
 Why did my credit card authorization fail?
 There could be many reasons. But it is not uncommon for a request for credit card authorization to fail once or twice before the card is finally authorized.
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